How to Handle Intermittent Bugs in Software Testing

How to Handle Intermittent Bugs in Software Testing

16 July 2024 Stephan Petzl Leave a comment QA

As an entry-level tester, encountering intermittent bugs can be perplexing. These bugs appear sporadically, making them challenging to reproduce and fix. However, handling them appropriately is crucial for maintaining software quality and ensuring customer satisfaction.

Why You Should Log Intermittent Bugs

Even if a bug is not consistently reproducible, it is essential to document it. Here’s why:

  • Record Keeping: Logging the bug ensures there is a record in case it manifests on a customer’s machine later.
  • Developer Insight: Developers may not reproduce the bug immediately but might identify the issue by reviewing the code or adding additional logging.
  • Collaborative Clues: Other team members might add valuable information that helps in reproducing or understanding the bug.
  • Future Reference: Detailed documentation can lead to a breakthrough when revisited after some time.

How to Document Intermittent Bugs Effectively

When logging an intermittent bug, consider the following steps:

  1. Note Intermittency: Clearly state that the bug is intermittent in the title and description.
  2. Detail Your Investigation: Include what you have done to try and reproduce the issue, steps taken, and any patterns or clues observed.
  3. Include Contextual Information: Document actions leading up to the bug, such as logging in, navigating specific pages, or performing certain actions. This context helps in identifying patterns.
  4. Keep Updating: Revisit and update the bug report with new information whenever the issue reoccurs.

Additional Resources

For further reading on handling intermittent bugs, you might find the following articles helpful:

Enhancing Testing Efficiency with Repeato

Intermittent bugs can be particularly challenging in mobile app testing. Using a no-code test automation tool like Repeato can significantly streamline the testing process. Repeato leverages computer vision and AI to create, run, and maintain automated tests for iOS and Android apps quickly and efficiently, helping you catch and document those elusive bugs with ease.

For more information on how Repeato can enhance your testing workflow, visit our documentation section.

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