Troubleshooting: USB Debugging Option Greyed Out

Troubleshooting: USB Debugging Option Greyed Out

22 April 2024 Stephan Petzl Leave a comment Tech-Help

USB debugging is a critical setting in Android devices that allows the device to communicate with the development environment over USB. It’s essential for activities such as app development, running new versions of apps directly from IDEs, and for executing ADB commands. However, users sometimes encounter a situation where the USB Debugging option is greyed out, making it impossible to engage. This article will guide you through the steps to resolve this issue.

Step-by-Step Solution

Here’s a straightforward approach to enable USB debugging when the option is greyed out:

  1. Disconnect Your Device: Start by unplugging your Android device from your computer.
  2. Enable USB Debugging: Navigate to Settings > Developer options on your device and try to enable USB Debugging. You should now be able to toggle the option without issues.
  3. Reconnect Your Device: Once the USB Debugging is enabled, reconnect your device to your computer. You should now be able to perform tasks that require USB debugging.

If you find that the Developer options are not visible in your Settings, you may need to activate this menu:

  1. Go to Settings > About Phone.
  2. Tap on Build number several times until you see a message that says “You are now a developer”.
  3. Return to the main Settings menu, and you should now see Developer options.

For LG devices specifically, some users have found success by selecting the connection mode as “PC Software” or “Internet Connection” before attempting to enable USB Debugging. It’s also worth checking for any USB connection notifications that may offer additional options when your device is connected to a PC.

Considerations for Different Android Versions and Manufacturers

Android versions and phone manufacturers may have slightly different paths to enabling USB debugging or Developer options. Here are some general tips:

  • Ensure you have the correct drivers installed for your device. You can usually find these on the manufacturer’s support site.
  • Some devices require changing the USB connection mode to “Media Sync (MTP)” or “Photo Transfer (PTP)” to enable USB Debugging.
  • Check if there’s a notification prompt on your device when connected to the PC that provides USB options.
  • If you’re using a security platform like My KNOX, it may restrict USB debugging, and you may need to remove such restrictions if possible.
  • Try using a different USB cable or port, as some cables are charge-only and do not support data transfer.

Introducing Repeato: Streamline Your Testing Process

Once you have USB debugging enabled, you might be looking to test your Android applications more efficiently. Meet Repeato, a no-code test automation tool that simplifies creating, running, and maintaining automated tests for your iOS and Android apps.

Repeato’s innovative use of computer vision and AI allows for rapid test editing and execution, working seamlessly across different app frameworks such as React Native, Flutter, and Unity. With built-in ADB capabilities, Repeato enables you to perform complex actions, including executing ADB commands through script steps.

Whether you’re a developer or QA professional, Repeato can help ensure your app’s reliability without the steep learning curve of traditional automation tools.


Enabling USB Debugging when the option is greyed out can be a seamless process once you know the right steps. By disconnecting your device, enabling the setting, and reconnecting, you should be ready to proceed with development and testing. For a more streamlined testing workflow, consider incorporating Repeato into your toolset for a robust and user-friendly testing experience.

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